Gift Card FAQs

Can I reload my Gift Card?

Most of our gift cards are reloadable.  Take a moment to ensure your card has a 4 digit PIN and says "you may add to the balance at any time" on the back.  Once you have confirmed that, you can click here to reload your card. 

Do you offer bulk purchase discounts?

Yes, we do offer competitive bulk purchase discounts, based on each purchase order. Click on the Corporate or Large Orders section and register for an account.

Who can I speak with about bulk purchase orders?

Contact Gift Card Services at 800-642-7336, Monday-Friday from 9 a.m. to 6 p.m. Eastern.

Can we purchase gift cards on terms?

We do not offer payment terms of any kind and require payment in advance. We accept all major credit cards or company checks and ACH/Wire (for Corporate only).

Do you allow co-branding on gift cards?

Yes, we offer co-branding opportunities based on adherence to creative guidelines. There is a small fee based on volume.  Companies with this type of request should register for an account and please call 800-642-7336 or email for more detailed consideration.

How fast can we expect to receive the gift cards once we submit our order?

Standard Gift Card Orders: orders are typically shipped within 2 business days, excluding holidays. 

Corporate Gift Card Orders: are fulfilled within 48-72 business hours upon receipt or verification of payment. Gift cards are sent via UPS delivery. Gift cards are sent directly to the purchasing party. We do not drop ship gift card orders. This applies only to Bulk Orders of $500 or more.

Can we use your restaurant logos, trademarks or name?

All requests to use our logos, trademarks and restaurant names in any form of marketing material requires the approval of Darden Restaurants. Please call 800-642-7336 or email for more detailed information.

Do your gift cards expire?

Our gift cards do not expire. Nor are they governed by any maintenance or dormancy fees.

Do you offer fulfillment services for the end user?

At this time, we cannot support the distribution of gift cards directly to the recipients. We require the purchasing company to be responsible for the distribution and fulfillment to the end user.

What restaurants accept Darden gift cards?

Darden gift cards may be redeemed at any Olive Garden, LongHorn Steakhouse, Cheddar's Scratch Kitchen, Yard House,  The Capital Grille, Seasons 52, Bahama Breeze, and Eddie V’s in the U.S.

Are Darden Gift Cards redeemable at Cheddar’s Scratch Kitchen restaurants?

Yes, Darden Gift Cards are redeemable at all Cheddar’s Scratch Kitchen restaurants.

Why does Red Lobster appear on your gift card? I thought Darden sold that brand.

Although Darden did sell Red Lobster during the transition period Red Lobster continued to be featured on the Gift Card. Beginning 7/31/2017, Darden started selling new gift cards without Red Lobster on them.

Can I still use a Red Lobster gift card at a Darden restaurant?

If the Red Lobster Card is issued by Darden SV, Inc., you will still be able to redeem it at all Darden Restaurants, in addition to Red Lobster. If the Red Lobster Card is issued by RLSV, Inc. or Red Lobster Hospitality, you will no longer be able to redeem it at any Darden Restaurant.