Table of Contents Strategic Framework 2003 Financial Highlights Operating Company Overviews Great Expectations   Ambience   Service   Attentiveness   Knowledge   Friendliness   Cleanliness Letter To Shareholders Operating Highlights   Red Lobster   Olive Garden   Bahama Breeze   Smokey Bones BBQ New Business Opportunities Financial Review 2003 Corporate Responsibility Board of Directors Corporate Officers Shareholders Information
Board of Directors     Front Row, left to right   Back Row, left to right   Joe R. Lee Chairman and Chief Executive Officer, Darden Restaurants, Inc. Julius Erving, II Former Vice President, RDV Sports and Executive Vice President, Orlando Magic, an NBA basketball team Jack A. Smith Retired Chairman of the Board, The Sports Authority, Inc., a national sporting goods chain Maria A. Sastre Vice President, Total Guest Satisfaction Services, Royal Caribbean International, a unit of Royal Caribbean Cruises, Ltd., a global cruise line company David H. Hughes Chairman of the Board, Hughes Supply, Inc., a building supply company   Rita P. Wilson Retired President, Allstate Indemnity Company, a subsidiary of Allstate Insurance Co. Richard E. Rivera President and Chief Operating Officer, Darden Restaurants, Inc. Michael D. Rose Chairman, Gaylord Entertainment Company, a diversified entertainment company Blaine Sweatt, III Executive Vice President and President, New Business Development, Darden Restaurants, Inc. Odie C. Donald Retired President of DIRECTV, Inc., a satellite television service Dr. Leonard L. Berry Professor of Marketing, Mays Business School Texas A&M University Connie Mack, III Senior Policy Advisor, Shaw, Pittman, Potts & Trowbridge, a law firm, and former U.S. Senator Corporate Officers     Top Row, left to right Andrew Madsen Senior Vice President; President, Olive Garden Edna Morris Senior Vice President; President, Red Lobster Clarence Otis, Jr. Executive Vice President; President, Smokey Bones Laurie B. Burns Senior Vice President; President, Bahama Breeze Middle Row, left to right Linda J. Dimopoulos Senior Vice President, Chief Financial Officer Richard J. Walsh Senior Vice President, Corporate Relations   Paula J. Shives Senior Vice President, General Counsel and Secretary Barry Moullet Senior Vice President, Purchasing, Distribution and Food Safety Bottom Row, left to right Valerie K. Collins Senior Vice President, Chief Information Officer Daniel M. Lyons Senior Vice President, Human Resources Stephen E. Helsel Senior Vice President, Corporate Controller