Our Strategies and Values


Our last three annual reports to shareholders have each featured one of Darden's key strategic imperatives:

  • Culinary and Beverage Excellence was highlighted in 2002, focusing on our commitment to continually improve and innovate in this critically important part of our business and redefine culinary and beverage excellence in casual dining.
  • Service and Hospitality Excellence was underscored in 2003, emphasizing our fundamental recognition that the restaurant business is about creating great experiences, in addition to great menu offerings. Our goal is to establish and sustain the industry's very highest service and hospitality standards as defined by casual dining guests.
  • Leadership Excellence was the focus in 2004, as we made it clear that achieving our ultimate goal – to be the best in casual dining now and for generations – requires having leaders throughout the Company who inspire in their teams a great passion and enthusiasm for people, restaurants and dining.

    This year, our 2005 Annual Report concludes this series with an examination of a fourth strategic imperative, Brand Building Excellence – a look at how we develop, build and sustain casual dining restaurant brands that endure for generations.

    Two strategic enablers – diversity excellence and process and technology excellence – support these imperatives. And our entire strategic framework rests on our core values: Integrity and Fairness, Respect and Caring, Diversity, Always Learning/Always Teaching, Being of Service, Teamwork and Excellence. To learn more about our strategies and values, we encourage you to visit www.darden.com.