Nat Martin
Director, Bakery Purchasing
Darden Restaurants
As a former football player who
attended Purdue University on
scholarship, Nat Martin understands
the concept of team support.
Though he has a corporate-level
position, he never thinks in those
terms. "Those of us in Restaurant
Support really view our responsibilities
in terms of the front-line.
We never lose sight of the fact that
everything we do relates back to
the guest sitting in the restaurant.
As a purchasing director, my customer
base is every general manager
in the company. My job is to help them do their job well by providing
an excellent experience for their quests."
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Often, leadership is a matter of perspective. During his more than
10 years as a supplier of restaurant beverage and cooking equipment,
Nat Martin had the opportunity to observe dozens of restaurant
companies. When he began interacting with Darden, he saw a leader.
"The Company and its people simply stood out in the industry," he
remembers. "Their knowledge, their manner, their professionalism
it all had an air of cutting-edge for our industry."
Darden also recognized a leader, and soon recruited Nat as a purchasing
manager. Within just two years, he has risen to Director of Bakery
Purchasing at Darden's Restaurant Support Center in Orlando, Florida.
"I buy the breadsticks!" he jokes. His responsibilities include developing
and maintaining good relationships with approximately 40
suppliers at any given time. Nat stresses the relationship part of his
job description. "Our approach to suppliers is best described as a
strategic partnership," he says. "We ultimately want them to feel like
an extension of our Company, with an understanding and appreciation
of our corporate culture." This means, for instance, not always
focusing solely on costs, but also on building a relationship where
Darden and its suppliers have mutually compatible long-term growth
and business goals.
Suppliers are a critical part of Darden's success, a fact underscored
at an industry gathering, when Darden presents its annual William
Darden Distinguished Supplier Awards to nine suppliers whose innovative
solutions contribute significantly to Darden's growth. Selected
from more than 2,000 suppliers, these recipients truly represent some
of the most talented companies in the food service industry.
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